Honeywell Customer TestimonialStructure all processes within a common platform and facilite the...
Information overload : management tools, Business Intelligence tools, CRM, emails… It is not the data that is missing!
But the real challenge today is to be able to use all this information wisely to help teams manage their activity and track their strategy plan.
Reporting seems to be the right TOOL to give sense to data to make the right decisions.
To make it a truly attractive tool used by all the teams, here are a few tips to implement your reports and engage the team.
What is a report?
Reporting is a document that present in a clear way data centralized and collected over a specific and recurring period that can be analyzed and used by teams.
The goal is therefore clearly that teams can easily see and understand data and information with a synthetic and visual vision, to facilitate decision-making .
Reporting is a real tool to support teams in managing and measuring their activity performance.
Why do we need to do Reporting ?
Reporting is a real asset for a company. Far from serving as a “control” tool, it essentially aims to meet the following objectives :
- To be analyzed for strategic decision making
- Evaluate the collective performance on projects or goals
- To guide managers and teams in achieving their goals by quickly highlighting potential risks
- Unify communication and provide insight into goal progress
- Transmit strategic or operational information within and accross departments
- Share objectives and give more meaning to the work to employees who can see the progress of their work and participation in collective objectives
- The manager – to evaluate the Teams performance and make decisions based on objective justifications
- The team member – to easily track his work progress and priorities against objectives
- The management team – to refine strategy and identify major risks
- The executive team – to have KPIs for business performance
How to build your reporting ?
Reporting is built in 3 essential steps:
6 tips to implement your reporting
Tip #1 – Using Reporting to achieve a goal
Quality and useful reporting to teams begins with a reflection on its goal.
What goals do you want to drive with the report? (Ex: Master the Customer project deadline – Increase sales in a region…)
Who is this reporting for? Your team? to The Management? To other business units?
How will your Team use it?
For example, if your reporting is for a specific project, you need to define the project group’s member objectives and the needs upstream to ensure that the objective is being met, and thus establish indicators to track these elements. Don’t hesitate to involve the team in setting goals to increase the commitment and usefulness of your reporting to your organization.
Tip #2 – The right frequency
When will the observed performance allow you to take action?
- Weekly: a report every week to follow up on a team activity, on the project performance for more operational monitoring.
- Monthly: for a more trend-increasing objective, the figures and performances of last month and to quickly identify the improvement points for next month.
- Quarterly: this is the ideal interval for a thorough analysis of the strategy and, an interesting help in setting strategic objectives. The same applies to a half-yearly or annual report.
Good to know:
It is important for monthly reports to have notions of evolution over time and to be able to make comparisons with the previous report.
Tip #3 – Indicators useful for big picture and decision making
Include only indicators that can trigger targeted actions and facilitate decision-making. Any other indicators are superfluous
Clear and concise are the watchwords in choosing your key indicators!
Too much reporting, kills reporting. This tool, which is essential for driving, can be double-edged. With information overload, we quickly tend to want more KPIs, more and more reporting, the reports become heavy, and too detailed, and basically useless because we no longer know which one is relevant and why? Beware of the time